Flexible Booking Policy & Terms & Conditions
If we have to cancel due to government guidance on coronavirus (COVID-19), we will endeavour to inform all ticket holders as soon as possible. In such an event, all fees paid will be reimbursed in full, but we are unable to reimburse any other costs that may be incurred. In the event that dates have to be changed, ticket holders may request a full refund if the new dates are not convenient.
If you have to cancel due to government guidance on coronavirus (COVID-19), you have the flexibility to move your booking to another Stir to Action or Selgars Mill event within 12 months of the festival date, or you may request a full refund for all ticket and accommodation fees, but we are unable to reimburse any other costs that may be incurred.
Refunds
Refunds will only be made if a written notification is received more than four weeks before the festival. Send written notification of cancellation via email to events@stirtoaction.com. For bookings cancelled four weeks or less before the event, no refund will be made other than in exceptional circumstances at the discretion of the festival organisers. No refund will be made for non-attendance.
Day Tickets
Sessions and the days they are on are subject to change. We will try to notify you as soon as possible of any changes. If as a result of a change you want switch days you can, subject to availability.
Cancellation
In the event of cancellation of the festival, we will endeavour to inform all ticket holders at least two weeks before the festival is due to take place, although please be aware that this is not always possible. In such an event, all fees paid will be reimbursed in full, but we are unable to reimburse any other costs that may be incurred. In the event that dates have to be changed, ticket holders may request a full refund if the new dates are not convenient. Should you have any questions regarding these terms and conditions, please contact the festival team via events@stirtoaction.com.
.png)
